Refund Policy

Product Camps LLC Last Updated: May 3, 2026

We stand behind our programs, and we also protect the members who show up and do the work. This Refund Policy explains exactly when refunds are available, product by product. By completing a purchase, you confirm that you have read and agree to this policy.

All refund requests must be sent by email to support@productcamps.com from the email address on the purchase, within the applicable window below. The date we receive your email is the request date.

AI Workforce Accelerator (AWA)

The “Do the Work” Guarantee

The AI Workforce Accelerator is a build-it-with-us implementation program. We are so confident in it that we make you this promise: show up, do the work, and if the program still does not deliver for your business, we will refund you in full.

Here is exactly how it works. You are eligible for a full refund if all of the following are true:

  1. You completed at least 100% of the program. You attended live the 6 weekly module training sessions. Attendance means joining for substantially all of a live session as reflected in our course platform records.
  2. You showed your work as you went. For each of the modules, you submitted the corresponding build assignment (for example, your AI Opportunity Map, your AI Brain, your trained AI employees, and your connected workflows) as instructed in the program. Assignments compiled in a batch just before a refund request do not satisfy this condition.
  3. You made a real effort to get help. Live coaching is built into this program, and it only works if you use it. Across the cohorts you participated in, you attended at least three office hours or implementation workshop sessions, or asked for help with your builds at least three times through the community or support@productcamps.com. If you got stuck, we need to have had the chance to unstick you.
  4. You implemented in your real business. Your submissions reflect a genuine attempt to apply the trainings to your own business. Placeholder work, copied work, or AI-generated filler does not qualify.
  5. You requested your refund in time. Your request, with your completed work attached or linked, must be emailed to support@productcamps.com within 6 weeks of your purchase date.

If you meet all of these conditions and the program did not work for you, you get 100% of your money back within your first 6 weeks of purchase.

How claims are reviewed. When you submit a claim, we check it against our course platform records: your attendance, your recording views, your submitted work, and your help requests. We may also invite you to a short call to walk through what you built and hear where the program fell short for you. You will receive our decision within 10 business days of your request.

Guarantee details:

  • The refund covers the amounts you paid to Product Camps for the AWA program. Third-party costs and usage fees (for example, AI API usage, phone or SMS charges) are not refundable.
  • The guarantee may be claimed once per person and per business. If your purchase is refunded under this guarantee, future enrollments in AWA are final sale.
  • For team or multi-seat purchases, the guarantee applies per seat, and each seat’s refund requires that the individual seat holder met all five conditions.

What is not refundable for AWA:

  • Requests that do not meet all five conditions above
  • Requests made more than 6 weeks after the purchase date
  • Requests based on non-attendance or non-participation. Not logging in, not attending, or not doing the work does not qualify you for a refund.

Payment plans. The 5-payment plan is an installment arrangement for the full program price, not a monthly subscription. All installments must be paid, or current, at the time a guarantee claim is made. If your claim is approved, all amounts paid will be refunded and any remaining installments cancelled. Outside an approved guarantee claim, the full balance of all remaining installments stays due, and stopping payment does not cancel the obligation.

Upon refund approval, your access to the program, recordings, community, bonuses, and included software (CRM platform, AI voice and chat builder, template vaults) is revoked, your AI Specialist Certification is withdrawn, and your license to all program materials ends. You agree to stop using and to delete any downloaded templates, snapshots, prompts, and other program materials.

AI Content Creators (AI Content-to-Cash) + AI Creators Camp

7-Day Money-Back Guarantee

If you purchase AI Content Creators and are not satisfied, request a full refund within 7 calendar days of purchase. Access to all course materials is revoked upon refund approval. Requests after 7 days, or purchases where materials have been downloaded in bulk, are not eligible.

AI Publishing Accelerator

7-Day Money-Back Guarantee

Request a full refund within 7 calendar days of purchase. Access is revoked upon refund approval. Requests after 7 days, or purchases where templates and materials have been downloaded in bulk, are not eligible.

AI SaaS Bootcamp

Because this is a live, limited-seat weekend workshop, refunds are available up to 7 calendar days before the workshop start date. Once the workshop weekend begins, or once you access the recordings, the purchase is final. If you cannot attend, you may transfer your seat to a future cohort by emailing us before the start date.

Business Launchpad ($19/month)

Business Launchpad is a month-to-month subscription. You can cancel anytime through your account or by emailing support@productcamps.com, and your cancellation takes effect at the end of the current billing period. You keep access until then. We do not provide refunds or credits for partial months or unused time, except where required by law. Charges renewed more than 7 days before a cancellation request are not refundable.

AI Automation Templates

Templates are instantly downloadable digital goods. Because they are fully delivered the moment you access them, all template purchases are final once the templates have been accessed or downloaded. If you purchased by mistake and have not accessed the files, contact us within 48 hours and we will make it right.

Done-For-You (DFY) Services, Consulting, and Corporate Training

DFY builds, consulting engagements, one-on-one coaching, and corporate training are governed by their individual service agreements. Deposits and payments are non-refundable once work has begun or sessions have been delivered.

Items That Are Never Refundable

  • Purchases outside the applicable refund window
  • Bonuses, software subscriptions, add-ons, or upgrades after the applicable refund period
  • Third-party costs and usage fees (for example, AI API usage, phone or SMS charges) billed by outside providers
  • Community access after the refund period has expired
  • Bundle or discount purchases, beyond the terms stated for the bundle at checkout

How Refunds Are Processed

Approved refunds are issued to the original payment method within 5 to 7 business days of approval. Your bank or card issuer may take an additional 5 to 10 business days to post the funds. We cannot issue refunds to a different card or by other methods.

Chargebacks

If you have any billing concern, email support@productcamps.com first and give us a chance to fix it. We respond fast and we are fair.

Filing a chargeback instead of following this policy, for a purchase that was delivered as described, is a breach of our Terms and Conditions. We respond to every chargeback with complete evidence, including your checkout agreement to this policy (with timestamp and IP address), your login and course activity records, and delivery confirmation. Accounts that file chargebacks in breach of our Terms lose access to all programs and communities and may be barred from future purchases, and we reserve the right to recover disputed amounts and fees.

EU and UK Customers

If you are a consumer in the EU or UK, you may have a statutory 14-day right of withdrawal for online purchases. For digital content, by checking the consent box at checkout you expressly request immediate access to the digital content and acknowledge that you lose the statutory right of withdrawal once delivery has begun. Nothing in this policy limits rights that cannot be waived under your local law.

Duty to Read

It is your responsibility to read and understand this Refund Policy before purchasing. This policy is linked at every checkout and in the footer of our websites, and your agreement is recorded at checkout. The version of this policy in effect on your purchase date governs your purchase.

Questions

Email us at support@productcamps.com. We are committed to resolving every question promptly and fairly.