Terms and Conditions
Product Camps LLC Last Updated: March 28, 2026
Please read these Terms and Conditions (“Terms”) carefully before purchasing or using any program, course, software, community, or service offered by Product Camps LLC, a New Mexico limited liability company (“Product Camps,” “we,” “us,” or “our”).
These Terms apply to productcamps.com, app.productcamps.com, courses.productcamps.com, and all related sites, checkout pages, programs, and services (together, the “Services”).
By accessing the Services, creating an account, checking the agreement box at checkout, or completing a purchase, you agree to be bound by these Terms and by our Refund Policy, which is incorporated into these Terms by reference. If you do not agree, do not purchase or use the Services.
1. Who Can Use the Services
You must be at least 18 years old and able to form a legally binding contract to purchase or use the Services. If you are purchasing on behalf of a company or team, you confirm that you have authority to bind that company to these Terms, and “you” includes that company.
2. Our Programs and Services
Product Camps provides online education, training, templates, software access, and community programs, including but not limited to:
- AI Workforce Accelerator (AWA)
- AI Content Creators / AI Content-to-Cash
- AI Creators Camp
- AI Publishing Accelerator
- AI SaaS Bootcamp
- Business Launchpad (monthly software subscription)
- AI Automation Templates
- Done-For-You (DFY) services, corporate training, and consulting
Program contents, schedules, bonuses, instructors, software inclusions, and delivery formats are described on the applicable sales page at the time of purchase. We may update, improve, or replace program content, tools, and bonuses over time to keep the material current. Reasonable updates of this kind do not entitle you to a refund.
“Lifetime access,” where offered, means access to the applicable recordings and materials for the commercial life of the program, for as long as Product Camps continues to operate and offer that program, and is subject to these Terms.
3. Accounts and Access
You are responsible for keeping your login credentials confidential and for all activity under your account. Your access is personal to you (or, for team purchases, to the specific named seats purchased). You may not share, resell, sublicense, or transfer your login or course access to any other person or organization. We may suspend or terminate access, without refund, for credential sharing, unauthorized distribution of materials, or violation of these Terms.
4. Payments, Payment Plans, and Billing
a. Pricing. Prices are stated in U.S. dollars on the applicable checkout page. You authorize us and our payment processors (including Stripe) to charge your payment method for the amounts you select at checkout, plus any applicable taxes. You are responsible for any taxes applicable to your purchase other than taxes on our income.
b. Payment plans are not subscriptions. If you choose a payment plan (for example, 5 monthly payments of $497 for the AI Workforce Accelerator), you are purchasing the full program at the full payment plan price, paid in installments for your convenience. A payment plan is a commitment to pay the total amount. It is not a month-to-month membership that can be cancelled to avoid remaining installments. If an installment fails, you agree to update your payment method promptly. We may suspend access until payment is brought current, and unpaid balances remain due and may be sent to collections.
c. Subscriptions. Recurring subscription products (for example, Business Launchpad) renew automatically each billing period until cancelled. You may cancel any time through your account or by emailing support@productcamps.com, and cancellation takes effect at the end of the current billing period. Except where required by law, we do not provide prorated refunds for partial billing periods.
d. Failed payments and access. Access to programs, software, community, bonuses, and certification is conditioned on your account being in good standing.
5. Refunds
All refunds are governed exclusively by our Refund Policy, available at productcamps.com/refund-policy and incorporated into these Terms. Refund eligibility varies by product and is stated at checkout. The version of the Refund Policy in effect on your purchase date governs that purchase. Purchases that fall outside the applicable refund terms are final.
6. Chargebacks and Payment Disputes
You agree to contact us at support@productcamps.com and allow us a reasonable opportunity to resolve any billing issue before initiating a chargeback or payment dispute with your bank or card issuer.
Initiating a chargeback for a purchase that was validly made under these Terms, where the Services were delivered as described, is a breach of these Terms. In that event we may (a) immediately suspend or terminate your access to all programs, software, and communities, (b) submit evidence of your purchase, your acceptance of these Terms, and your usage of the Services to the card networks, (c) recover the disputed amount, chargeback fees, and reasonable costs of collection, and (d) decline future purchases from you.
7. License to Course Materials; Intellectual Property
All course content, videos, recordings, slides, templates, prompts, skills, playbooks, software configurations, trademarks, and other materials (the “Materials”) are owned by Product Camps LLC or its licensors and are protected by copyright and other intellectual property laws.
When you purchase a program, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Materials for your own education and for use in your own business (or, for team purchases, within the purchasing organization for the seats purchased).
You may not, without our prior written permission:
- Copy, record, download (except where a download is provided), share, publish, or distribute the Materials
- Resell, teach, or repackage the Materials or any substantial part of them as your own course, program, or product
- Use the Materials to build a competing training program
- Remove any copyright or proprietary notices
Templates, prompts, and AI employee builds provided in the programs may be used and adapted within your own business and for your own clients as part of your services. The underlying training materials themselves may not be redistributed.
You retain ownership of the businesses, systems, content, and AI employees you build using what you learn.
8. Community Guidelines
Our communities, live calls, and workshops exist to help members build. You agree not to spam, pitch, or recruit other members without permission; harass, demean, or abuse members, hosts, or staff; share other members’ information or content outside the community; or post unlawful or infringing content. We may remove content and suspend or remove members who violate these guidelines, without refund.
9. Live Session Recordings and Member Content
a. Recordings. Live training sessions, workshops, office hours, and community calls are recorded, and recordings are made available to current and future members as part of the programs. By attending a live session with your camera, microphone, screen share, or chat active, you consent to being included in these recordings and to their use within the Services. If you prefer not to appear, keep your camera and microphone off and use direct messages instead of public chat.
b. Content you share. You retain ownership of the content you post in our communities and submit in the programs. You grant Product Camps a non-exclusive, royalty-free license to host, display, and share that content within the Services (for example, showcasing your build in the community or in a training session) for the purpose of operating and improving the programs.
c. Wins and testimonials. We love celebrating member wins publicly, in marketing, on our websites, and on social media. We will only use your name, likeness, or results in public marketing with your permission, which may be given in writing, by submitting a testimonial, or by responding to a testimonial request.
10. Communications
By purchasing or creating an account, you consent to receive transactional communications from us (receipts, access details, schedule updates, account notices) by email. You also agree that we may send you marketing emails about our programs, which you can opt out of at any time using the unsubscribe link. If you provide a mobile number and opt in to text messages, message and data rates may apply, and you can opt out by replying STOP. Opting out of marketing does not affect transactional messages needed to deliver your purchase.
11. AI Specialist Certification
The AI Specialist Certification is awarded to members who complete the applicable program requirements. Upon certification, you may state that you are a Product Camps Certified AI Specialist in your marketing and professional profiles. The certification does not make you an employee, agent, or partner of Product Camps, and you may not suggest that Product Camps endorses, warrants, or is responsible for your services. We may revoke a certification if your purchase is refunded, if certification requirements were not genuinely met, or if you use the credential in a false or misleading way. Certification names and logos are our trademarks and may be used only as permitted in our brand guidelines.
12. Third-Party Software and Tools
Some programs include access to third-party software, platforms, and tools (for example, CRM and marketing platforms, voice and chat AI builders, AI model providers, and automation tools). These are provided by independent companies under their own terms of service, which you must accept and comply with.
We do not control third-party providers. Features, pricing, usage limits, availability, and policies of third-party tools may change at any time, and third-party services may be modified or discontinued. Where a bonus includes software access “for 1 year” or a similar period, that access is subject to the third-party provider continuing to make the service available. If a bundled tool becomes unavailable, we will use reasonable efforts to provide a comparable alternative, and such changes do not entitle you to a refund. Usage-based costs charged directly by third parties (for example, AI API usage, phone minutes, or SMS fees) are your responsibility unless expressly stated otherwise.
13. Earnings and Results Disclaimer
Product Camps provides education and tools. We do not sell a business opportunity, franchise, or guaranteed outcome.
Any examples of results, revenue, savings, time saved, ROI calculations, member stories, or testimonials shown on our sites are illustrations of what is possible, not promises of what you will achieve. Calculators and estimates (including any ROI or savings calculators) are for illustration only. Your results depend on many factors outside our control, including your business, market, effort, skill, and implementation. Many people who purchase educational programs do not implement them and get no results. We make no guarantee that you will earn money, save money, save time, get clients, or achieve any particular outcome.
14. Not Professional Advice
The Materials are for general educational purposes only. Nothing in the programs constitutes legal, tax, accounting, financial, investment, medical, or other professional advice. Topics such as compliance, security, HIPAA, SOC 2, GDPR, and data protection are covered at an educational level only. You are responsible for consulting qualified professionals about your own situation and for your own compliance with laws that apply to your business.
15. AI-Specific Disclaimer
Our programs teach the use of artificial intelligence tools. AI technology changes rapidly. Specific tools, models, features, interfaces, and pricing shown in the Materials may change or be discontinued by their providers. AI systems can produce inaccurate, incomplete, or biased output. You are solely responsible for reviewing AI output before using it in your business, for how you deploy AI systems with your own customers and data, and for complying with laws applicable to your use of AI. We are not liable for the output, actions, or failures of AI systems you build or operate.
16. Testimonials
Testimonials on our sites reflect the real experiences of individual members and are not claimed to be typical results. Some members may have received free access, discounts, or other consideration; where required, this is disclosed.
17. Term, Suspension, and Termination
These Terms apply as long as you use the Services. We may suspend or terminate your access if you materially breach these Terms (including non-payment, chargebacks in breach of Section 6, credential sharing, IP violations, or community abuse). Sections that by their nature should survive termination (including payment obligations, IP restrictions, disclaimers, limitations of liability, indemnification, and dispute resolution) survive.
18. Disclaimer of Warranties
THE SERVICES AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED.
19. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PRODUCT CAMPS LLC AND ITS OWNERS, INSTRUCTORS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO PRODUCT CAMPS FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.
20. Indemnification
You agree to indemnify and hold harmless Product Camps LLC and its owners, instructors, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your breach of these Terms, your violation of any law or third-party right, or the AI systems, content, and businesses you build or operate.
21. Dispute Resolution: Informal Resolution, Arbitration, and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
a. Informal resolution first. Before filing any claim, you agree to contact us at support@productcamps.com with a written description of the dispute and give us 30 days to work toward a resolution. Most concerns can be resolved quickly this way.
b. Binding arbitration. If we cannot resolve a dispute informally, you and Product Camps agree that any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted in the English language, by a single arbitrator, and may be conducted remotely by videoconference. Judgment on the award may be entered in any court of competent jurisdiction.
c. Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property rights.
d. Class action waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims.
e. Opt-out. You may opt out of this arbitration agreement by emailing support@productcamps.com within 30 days of your first purchase with the subject line “Arbitration Opt-Out” and your name and order details.
22. Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles. Subject to Section 21, any claims not subject to arbitration will be brought exclusively in the state or federal courts located in Orange County, Florida, and you consent to their jurisdiction.
23. Privacy
Our collection and use of personal information is described in our Privacy Policy, available on our website. By using the Services, you consent to that collection and use.
24. Copyright and IP Complaints
If you believe content on our Services infringes your copyright or other intellectual property rights, email support@productcamps.com with (a) identification of the work claimed to be infringed, (b) the location of the allegedly infringing material, (c) your contact information, (d) a statement that you have a good-faith belief the use is not authorized, and (e) a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner. We will review and respond to complete notices promptly.
25. Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date at the top shows when they were last revised. Material changes will be posted on this page, and for active subscriptions we will provide notice as required by law. Changes apply prospectively. The version of the Terms and Refund Policy in effect at the time of your purchase governs that purchase. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
26. Notices
We may provide notices to you by email to the address on your account, by posting within the Services, or at checkout. You are responsible for keeping your email address current. Notices to us should be sent to support@productcamps.com.
27. General
Entire agreement. These Terms, the Refund Policy, and any product-specific terms presented at checkout are the entire agreement between you and Product Camps regarding the Services, and supersede prior agreements on the subject. Severability. If any provision is found unenforceable, the remaining provisions remain in full effect. No waiver. Our failure to enforce any provision is not a waiver of it. Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets. Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including outages of third-party platforms and AI providers.
28. Access Duration
Access periods vary by product and offer. The duration of access to each Product Camps program, course, software product, membership, service, or bonus is specified on the applicable sales page and at checkout at the time of purchase.
Lifetime access is included only where expressly stated and applies only to the specific items identified as having lifetime access. Different components of the same purchase may have different access periods. For example, a program may include lifetime access to training materials and a limited period of access to software, coaching, or community membership.
A one-time payment, completed payment plan, or inclusion of an item as a bonus does not, by itself, provide lifetime access.
29. Contact
Product Camps LLC Email: support@productcamps.com Website: productcamps.com